All Brazebee Skills
Every Agent comes with Skills. A Skill watches for one signal in your data and briefs the right owner the moment it fires.
Showing 33 of 33 skills
Suggested Skills
Found in your own data by the Brazebee analysis. Each one comes with a SKILL.md you can run in Claude or ChatGPT.
Value Action Missed
Finds accounts that had the time to reach your core value action in their first weeks and still did not. The earliest churn signal most teams never measure.
Warning Signals
Catches the clicks that come right before a cancellation: cancel page views, downgrade views, billing checks. Intent you can act on the same day.
Activity Decline
Spots accounts whose usage collapsed: active before, now down to a fraction of it. The classic quiet churn, caught while it is still recoverable.
Under-Usage
Ranks your accounts by real usage and isolates the weakest tail. Thresholds come from your own data, not round numbers.
Churn Intent
Combines the weak signals into one strong one: accounts tripping several risk signals at once. Your shortest, highest-priority save list.
Early Value Action
Finds the early actions that make accounts stay. When a new account hits them, you know the renewal is on track; when it does not, you know where to help.
Activity Spike
Flags sudden bursts of one action, like a mass deletion or bulk export. A burst means something changed at the account. Find out what before the renewal does.
Power Usage
Finds your power users: accounts using far more than everyone else on the plan they pay for. The warmest expansion pipeline you have.
Community Skills
More Skills from the community. Start free and switch one on.
Increase trial-to-paid conversion
Trials that miss milestones convert 70% worse. Catch disengagement on day 2 and save them.
Reduce time to go-live
Every day not live raises churn risk. Alert the team the moment an implementation stalls.
Accelerate time to value
Guide newly-live accounts to their first value milestone before momentum drops.
Prevent stalled onboarding
Stalls are invisible until the customer complains. Intervene while it is still fixable.
Prevent main user loss
Your champion goes quiet. Flag the account before the relationship cools.
Manage main user change
A key contact changes. Manage the handover before context is lost.
Stop product usage decline
Usage slips toward at-risk. Alert the CSM while it is recoverable.
Address low internal usage
Seats bought, not used. Drive adoption across the team.
Drive feature adoption
A core feature is never adopted. Prompt targeted enablement.
Prevent account disengagement
Activity goes dark across the account. Re-engage before renewal.
Prevent sentiment decline
Sentiment trends down in tickets. Get ahead of it before the QBR.
Convert high usage to revenue
Heavy usage on a small plan. Route an upgrade brief to the AE.
Capture API-limit upsells
API cap reached. Surface a tier upgrade with the ARR delta.
Capture usage-limit upsells
Usage limit hit. Route an upsell brief the day it happens.
Capture user-limit upsells
Seat limit reached. Route a seat-expansion brief.
Convert team growth to revenue
The team is growing. Turn seat growth into expansion revenue.
Capture expansion intent
A buying signal buried in a ticket. Route to the AE with context.
Prevent loss to competitors
A competitor is mentioned near renewal. Route to the AE to defend.
Prevent cancel intent
Cancel language detected in a message. Run a save plan.
Stop in-progress cancellations
Customer views the cancel page. Immediate CSM alert with the brief.
No contact before renewal
Renewal approaches with no recent touch. Prompt a check-in.
Customer email unanswered
An inbound sits unanswered too long. Escalate before it festers.
CSM response speed declining
Response times are slipping. Flag the coverage gap to the lead.
VIP customer waiting
A VIP account is waiting for a response. Escalate immediately.
Usage frequency declining
Engagement frequency drops. Surface the trend before it becomes churn.